Book a session
Pick a time and share a short description of what is going wrong.
Remote tech support, made simple
Slow PC? Virus? Something just stopped working? Aaron can fix it remotely while you watch. No store drop-off, no confusing jargon.
How it works
Pick a time and share a short description of what is going wrong.
Download the small remote support app and share your session code. You see everything that happens on your screen.
Aaron works through the issue while you watch and ask questions. If it cannot be resolved, you owe nothing.
Services & pricing
Start with a one-time session and upgrade anytime. Most customers switch after their first fix.
Virus removal, slow PC, software issues, general troubleshooting.
$59Complex problems, major repairs, full reinstalls.
$99Browser setup, privacy settings, junk removal, safe browsing configuration.
$69Proactive check-ins, priority response, unlimited everyday help, and discounts on larger jobs.
$29/moSimple as that.
About Aaron
I started fixing computers for friends and family long before I ever charged for it. Over time I realized people needed patient, plain-English help from someone they could trust.
When you book a session with me, you get someone who will explain what is happening, fix it while you watch, and leave you feeling more confident with your computer.
FAQ
Yes. You are in control the whole time, can see everything I do, and can disconnect instantly at any time.
Only what is on your screen. I cannot access your computer when a session is not active, and the one-time session code stops working after we disconnect.
Yes, by default. Recordings protect both of us and are deleted after 90 days. You can request a copy or ask not to record before the session starts.
You do not pay. If the problem is hardware that needs physical repair, I will tell you that before we go further.
Contact
Prefer not to book yet? Send the details and I will get back to you within 24 hours.