Book a session
Pick a time and share a short description of what is going wrong.
Remote tech support, made simple
Friendly computer help from home.
Slow PC? Virus? Something just stopped working? Aaron can fix it remotely while you watch. No store drop-off, no confusing jargon.
How it works
Getting help is easier than you think.
Connect in minutes
Download the small remote support app and share your session code. You see everything that happens on your screen.
Problem solved, or you do not pay
Aaron works through the issue while you watch and ask questions. If it cannot be resolved, you owe nothing.
Services & pricing
Clear prices before anything starts.
Start with a one-time session and upgrade anytime. Most customers switch after their first fix.
Standard Session
Virus removal, slow PC, software issues, general troubleshooting.
$59Extended Session
Complex problems, major repairs, full reinstalls.
$99Security Hardening
Browser setup, privacy settings, junk removal, safe browsing configuration.
$69Monthly Subscription
Proactive check-ins, priority response, unlimited everyday help, and discounts on larger jobs.
$29/moIf I cannot fix the problem, you do not pay.
Simple as that.
About Aaron
A real person, not a call center.
I started fixing computers for friends and family long before I ever charged for it. Over time I realized people needed patient, plain-English help from someone they could trust.
When you book a session with me, you get someone who will explain what is happening, fix it while you watch, and leave you feeling more confident with your computer.
FAQ
Questions before you connect?
Is it safe to let someone access my computer remotely?
Yes. You are in control the whole time, can see everything I do, and can disconnect instantly at any time.
What can you see during a session?
Only what is on your screen. I cannot access your computer when a session is not active, and the one-time session code stops working after we disconnect.
Are sessions recorded?
Yes, by default. Recordings protect both of us and are deleted after 90 days. You can request a copy or ask not to record before the session starts.
What if you cannot fix my problem?
You do not pay. If the problem is hardware that needs physical repair, I will tell you that before we go further.
Contact
Send a quick note.
Prefer not to book yet? Send the details and I will get back to you within 24 hours.