Book a session
Pick a time and share a short description of what is going wrong.
Remote computer help, on your schedule
Friendly computer help from home.
Slow PC? Virus? Something just stopped working? I can fix it remotely while you watch. No store drop-off, no confusing jargon.
How it works
You don't need to leave the house.
Connect in minutes
Download the small remote support app and share your session code. You see everything that happens on your screen.
Problem solved, or you don't pay
I work through the issue while you watch and ask questions. If it can't be fixed, you owe nothing.
Services & pricing
Clear prices before anything starts.
Start with a single session. Most people end up coming back — but there's no pressure to commit to anything upfront.
Standard Session
Virus removal, slow PC, software issues, general troubleshooting.
$59Extended Session
Complex problems, major repairs, full reinstalls.
$99Security Hardening
Browser setup, privacy settings, junk removal, safe browsing configuration.
$69Monthly Subscription
Proactive check-ins, priority response, unlimited everyday help, and discounts on larger jobs.
$29/moIf I can't fix it, you don't pay.
Simple as that.
What customers say
People who've been stuck, then weren't.
★★★★★
"Getting a new computer can be overwhelming. Aaron helped me set up my new system tailored to me within an hour."
About Me
A real person, not a call center.
I'm Aaron. I've been the person friends and family call when something breaks for as long as I can remember. What I enjoy most isn't the tech — it's the moment someone goes from frustrated to confident. That's what every session is about.
FAQ
Questions before you connect?
Is it safe to let someone access my computer remotely?
Yes. You're in control the whole time — you can see everything I do and disconnect instantly if you want.
What can you see during a session?
Only what's on your screen. I can't access your computer outside of an active session, and the session code expires the moment we disconnect.
Are sessions recorded?
Yes, by default — it protects both of us. Recordings are deleted after 90 days. Just ask if you'd prefer not to record.
What if you can't fix my problem?
You don't pay. If it turns out to be a hardware issue that needs hands-on repair, I'll let you know before we go any further.
How do I know you're legitimate?
Every session is recorded — that's mutual protection, not just yours. You see every action on your screen in real time; nothing runs in a background window you can't see. I never ask for your passwords. The session code is single-use and expires the moment we disconnect, so there's no way back in afterward. And if your problem doesn't get solved, you don't pay. A scammer doesn't put their income on the line like that.
What computers can you help with?
Windows and Linux. I don't support Mac, Chromebook, or phones — remote access tools don't work the same way on those platforms. If you're not sure whether your setup qualifies, just ask before booking.
How long does a session take?
Most standard issues wrap up in 45–90 minutes. More complex problems vary, but I'll give you an honest estimate before we go any deeper into it.
How does payment work?
Payment is due at the end of a successful session, processed securely by card. If the problem isn't resolved, there's nothing to pay. Subscription billing is monthly and you can cancel any time.
What if the problem comes back?
If the same issue returns within a week of a session, reach out and I'll take another look at no extra charge. Some things — especially malware or software conflicts — occasionally need a second round.
Start here
Tell me what's going on.
Fill this in once. You can send it as a message, or add a booking time at the end — up to you. I work by chat and email — no phone calls.
Not ready to fill this out? Try the chat icon in the corner — I check it more often than email, so it's usually quicker.